Your brand is what other people say about you.
If you double the number of experiments you do per year, you’re going to double your inventiveness.
Whats dangerous is not to evolve.
We are stubborn on vision. We are flexible on details.
Lifes too short to hang out with people who arent resourceful.
Its not an experiment if you know its going to work.
In the end, we are our choices.
You cant use an old map to explore a new world.
Focus on the customer and the rest will follow.
Obsession with customers is the key to success.
If you never want to be criticized, for goodness sake dont do anything new.
The most important single thing is to focus obsessively on the customer.
I think frugality drives innovation.
We do not consider ourselves to be a big company. We are a family.
The best customer service is if the customer doesnt need to call you.
Keep inventing, and dont despair when things dont work out.
Its all about the people.
You have to be willing to be misunderstood if youre going to innovate.
A brand for a company is like a reputation for a person.
I believe you have to be willing to be misunderstood if youre going to innovate.
Were not competitor obsessed; were customer obsessed.
I think you have to continually be focusing on whats next.
Your margin is my opportunity.
If you want to be inventive, you have to be willing to fail.
The thing that excites me is whether I can continue to be a pioneer.
Every day is Day 1.
The universe rewards those who take risks.
When youre finished changing, youre finished.
We are always in the early days of a new journey.
The most meaningful way to succeed is to help others succeed.
Dont let the noise of others opinions drown out your own inner voice.
Success is not about how much money you make, but how many lives you change.
I get a lot of inspiration from my customers.
The best way to predict the future is to invent it.
Dont be afraid to fail, be afraid not to try.
Your life is a result of your choices.
Excellence is a process, not an accident.
I think one of the most important things that Ive done is to build a culture of innovation.
Innovation comes from the intersection of different disciplines.
Compete against yourself, not others.
Risk-taking is the precursor to innovation.
It’s easier to invent the future than to predict it.
Persistently seek out problems to solve.
We should be a little bit ashamed of not having a big challenge to solve.
The path to success is to take massive, determined action.